The Dabbawallas is currently being shown nationally on PBS stations. The India documentary captures a 100-year-old work system where each day 100,000 lunches are delivered by 4,000 Dabbawallas (or box persons) from customers' homes to their places of work. This system is as complicated as what Federal Express does, but exists without any technology or modern business practices.
The program is being co-sponsored by Teaching India, the Library, and the Honors Program.
Dr. Goodman holds a Richard M. Cyert Professorship, and is Professor of Organizational Psychology, Director, Institute for Strategic Development and Co-Director, Center for the Management of Technology at Carnegie-Mellon University.