The IT Help Desk at Penn State Greater Allegheny provides essential technology support for local students, faculty, and staff. Our goal is to ensure you have a seamless and productive technology experience on campus.
Contact the IT Help Desk
Location: Crawford Building, Lower Level Help Desk
Phone: 412-675-9498
Hours: Monday through Friday 8:00 a.m. to 5:00 p.m.
Stay informed about technology updates that may impact campus operations. Visit the IT Alerts page to view active issues, track progress on service disruptions, and see when systems are fully restored.
You can also subscribe to receive email notifications about outages, maintenance, and important IT updates so you’re never caught off guard.
At the IT Help Desk, students can ask general information questions or ask for assistance with lab computers. Students living on-campus can request technical support if they are experiencing computer problems by submitting a support ticket or by contacting the IT Help Desk.
The IT Help Desk supports faculty and staff with account access, email setup, WiFi connectivity, classroom technology, software installation, and general troubleshooting.
The Digital Fluency Project enhances teaching, learning, and service through cutting-edge technology. Discover how this initiative is transforming our campus.
