Information Technology Services

Welcome to the IT Help Desk!

The IT Help Desk at Penn State Greater Allegheny provides essential technology support for students, faculty, and staff. Our goal is to ensure you have a seamless and productive technology experience on campus.

Contact Information

Location: Crawford Building, Lower Level Help Desk
Phone: 412-675-9498
Email: [email protected]

IT Help Desk Student Worker Jenna Moranelli assisting new students at New Student Orientation (NSO) by handing them iPad as part of our Digital Fluency Project.

Student Services

At the Help Desk, students can ask general information questions or ask for assistance with lab computers. Students living on-campus can request technical support if they are experiencing computer problems by submitting a support ticket or by contacting the Help Desk.

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Faculty Adviser with her student during New Student Orientation, searching for classes using iPad

Faculty and Staff Services

Penn State Greater Allegheny's IT Help Desk is dedicated to supporting faculty and staff with a comprehensive suite of resources designed to enhance teaching, research, and administrative functions.

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Sign for the Crawford Building at Penn State Greater Allegheny

Meet the Information Technology Services Staff

Penn State Greater Allegheny's Information Technology Services provides support for students, faculty, and staff through classroom, device, software, and network support.

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Student at NSO learning to use iPad

Digital Fluency at the Help Desk

Penn State Greater Allegheny's Digital Fluency Project enhances teaching, learning, and service through cutting-edge technology. Discover how this initiative is transforming our campus.

Digital Fluency Project