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  1. Home
  2. Information Technology Services

Students | IT Resources

Penn State students have access to a wide range of digital tools and services to support learning, collaboration, and campus life.

The IT Help Desk supports students with account access, email setup, WiFi connectivity, software installation, and general troubleshooting.

If you need assistance, submit a support ticket or contact the Help Desk directly to get started.


Accounts and Access

Penn State Account
Access University systems and services using your Penn State Account throughout your affiliation with the University.

Multifactor Authentication (MFA)
Adds an extra layer of security by requiring identity verification on a secondary device.

WiFi
Step-by-step instructions and support for connecting to Penn State’s wireless network.


Communication and Collaboration

Office 365 (Microsoft 365)
Includes Outlook email and calendar, Word, Excel, PowerPoint, and Teams.

Google Workspace
Includes Drive, Docs, Sheets, Slides, Forms, and more.

Zoom
Host, join, and record virtual meetings and classes.

Kaltura
Cloud-based video storage and streaming tool that integrates with Zoom and Canvas.


Teaching and Academic Tools

Canvas
Penn State’s learning management system for accessing course materials, submitting assignments, viewing grades, and communicating with instructors.

Top Hat
Participate in interactive classroom activities, polls, and quizzes when required by your course.

Turnitin
Submit assignments and review originality reports when enabled by your instructor

Starfish
Schedule appointments and connect with advisers and campus support services.

LionPATH
Access class schedules, enrollment, grades, financial aid information, and billing information.


Creative and Content Tools

Adobe Creative Cloud
Free access to tools like Photoshop, InDesign, Acrobat Pro, After Effects, and more for digital storytelling and content creation.

Sites at Penn State
WordPress-based platform for building websites, blogs, and portfolios.


Technology and Development Services

Software Downloads
Catalogue of free and discounted University-approved software.

WebLabs
Provides remote access to classroom and lab resources via a web browser.

Computer Recommendations

Different degree programs and fields of study across Penn State have specific hardware requirements. Academic advisors can help you reach IT support and ensure your computer meets minimum recommendations.

Information Technology Services

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IT Help Desk

Contact Us

Phone: 412-675-9498
Email: [email protected]

Office Hours

Monday to Friday: 8:00 a.m. to 5:00 p.m.

Where To Find Us

Crawford Building
4000 University Drive
McKeesport, PA 15132

IT Help Desk
Map of the campuses of Penn State throughout Pennsylvania highlighting the location of Penn State Greater Allegheny

Penn State Greater Allegheny

Located just 15 miles from Pittsburgh in McKeesport, Penn State Greater Allegheny is a residential campus that combines personal support with the strength of a world-class Penn State education, offering ten bachelor’s degrees, five associate degrees, and the first two years of Penn State’s 275+ majors. Students enjoy a close-knit campus experience with big-city access and real-world opportunities from day one.
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